frequently asked questions

What is LetsShop.com?
Why should I become a member?
Help! I've forgotten my password and can't log in!
How do I sign up?
I have not received my authorisation email!
How do I edit my details?
How can I contact LetsShop.com?
Why can't I see my comment?
I can't find what I'm looking for!
Do I have to log in each time I visit the site?
What is Catch Me If You Can?
How will I know when Catch Me If You Can is on?
Help! I'm not receiving my LetsShop.com Newsletter or Catch me If You Can e-mails!
How do I enter Competitions?

What is LetsShop.com?

LetsShop.com is a fashion and beauty portal giving our readers and members access to the latest fashion and beauty buys, tips and news, gossip, retail happenings (sales, shops & specials) and competitions.

Why should I become a member?

Entry to competitions.
Access to exclusive member-only content.
Access to exclusive retail discounts and promotions.
Our FREE weekly eNewsletter: The latest fashion and beauty news, tips and gossip delivered straight to your inbox.
The chance to tell us your thoughts in our brand-new Comments feature.

Help! I've forgotten my password and can't log in!

Retrieve your password using this link.

How do I sign up?

You can sign up to LetsShop.com using our Sign Up page.

I have not received my authorisation email!

You can resend your authorisation email here.

How do I edit my details?

Once you've signed up, you can edit your details here.

How can I contact LetsShop.com?

Go to our Contact page.

Why can't I see my comment?

The LetsShop.com Comments section is moderated to ensure content is acceptable, so your comment may not appear straight away. Please allow up to 24 hours for your comment to appear. If you use defamatory, inappropriate or offensive language your comment will not be published and will be deleted. Only comments relating to the editorial content on the page will be published. If you have a specific question you would like answered by the LetsShop.com team, email help@letsshop.com.au or complete this form.

I can't find what I'm looking for!

The LetsShop.com search box is located in the upper right-hand corner. If your search displays "No Results" please try a different search term. If your search returns too many results, try refining your search terms.

Do I have to log in each time I visit the site?

No, but you will need to be logged in to enter Competitions and access member-only content. If you wish to remain logged in to LetsShop.com, make sure you tick the Remember Me box when you sign in.

What is Catch Me If You Can?

Catch Me If You Can is a promotion run sporadically by LetsShop.com. To enter "Catch Me If You Can" make sure you are signed up as a LetsShop.com member, then wait for the "Catch Me If You Can" e-mail to make it's way to your inbox. Once the promotion is live, be one of the fastest to click to score a freebie! No strings attached, all you have to do is be super-fast.

How will I know when Catch Me If You Can is on?

We'll drop clues in our weekly newsletter, so make sure you're on our subscriber list so you don't miss out. Plus, subscribing to the newsletter means you'll automatically receive the Catch Me If You Can emails.

Help! I'm not receiving my LetsShop.com Newsletter or Catch me If You Can e-mails!

Make doubly-sure you're signed up, and once you are, be sure to add newsletter@letsshop.com.au to your safe senders list or email address book so our e-mails always show up in your inbox.