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privacy policy

LetsShop is a brand and trading name of LS Media Pty Ltd., A.C.N. 127603561. LS Media acts as an online publisher promoting sales for shopping centres, retailers, brand owners and managers. Visitors to the LetsShop Web site access shopping centre, retailer and other Web sites for information about products and services and special offers and are invited to join various membership programs.

Any information that you provide to LetsShop or to LS Media is subject to the LetsShop Privacy Statement and is governed by this Privacy Policy. This statement sets out LetsShop policies relating to the collection and use of your personal information by LetsShop and LS Media.

If you choose to join a membership program offered by a shopping centre, retailer or other entity accessed through the LetsShop site, or otherwise provide information to them each such enterprise should have its own privacy policy and you are advised to read and understand the conditions of their privacy policy.

Contents

Your personal information

We recognise that your privacy is very important and that you have a right to control personal information. We know that providing personal information is an act of trust and we take that seriously. The following sections set out how we handle and protect your personal information and safeguard your privacy.

LetsShop Membership

LetsShop provides a membership system that offers its members access to special offers, promotions and other information. To become a member and obtain the full benefits of membership, you register your details with us and log in as a member each time you visit LetsShop. (Membership is not necessary to access many features of LetsShop.) The benefits of membership include e-mail newsletters and access to competitions, events and special offers.

How we collect information about you

There are three main ways we collect information about you:

If you are not or do not log in as a LetsShop member

Whenever you visit LetsShop, we automatically record information about your usage of the site, such as the time of the visit, its duration and the pages you visit. This is to help us understand what parts of our site our users enjoy the most and to help us ensure that our advertisements are most directly relevant to your interests. If you have not identified yourself on LetsShop such as by registering for membership or logging in as a member, the information we collect about you remains anonymous.

If you log in as a LetsShop member

Once you have become a LetsShop member, we collect personal information about you in order to provide you with the full benefits of membership. When you first register for membership, we collect information from you such as your e-mail, name and suburb, and will continue to add to your member profile as you interact more on the LetsShop site, for example, if you enter a competition or subscribe to our newsletters.

If you enter into a competition

When you enter into a competition on the LetsShop site, you may be prompted to sign in to membership. This will streamline the entry process, as many of the competition entry fields will be pre-populated with information we already hold about you. You may be required to provide further information to satisfy the entry conditions. If the competition is being sponsored by an advertiser, you may be prompted to opt-in to receive further promotional material from that third party. If you consent to this, then at the end of the competition, we will provide the information on your entry form to that third party. Use of your personal information will be in accordance with this Privacy Policy as well as that of the third party. The URL or contact details for third party privacy policies will appear in the competition terms and conditions.

How we preserve your privacy

We understand that even with our Privacy Policy, some people will not feel comfortable disclosing personal information in order to become a LetsShop member. If you don't feel comfortable disclosing your real identity but still want to take advantage of LetsShop membership, you can register for membership using a pseudonym (or "nym") - a different name. This way, you choose your own nym, which might be "Joe Bloggs" or "Jane Doe", and that's what we will call you. We won't know who you really are, but we will still be able to find out what you like most on LetsShop.

How we use and disclose your information

We will not disclose any information about you without your consent unless it is:

  • Required by law;
  • We believe it necessary in order to provide you with a service which you have requested;
  • We suspect that your use of the Network is in breach of the Terms of Use;
  • To protect the rights or property of LetsShop, any LetsShop user or any member of the public; or
  • To lessen a serious threat to a person's health or safety.

We will never share your personal information with a third party or allow a third party to promote its products and services directly to you without your explicit consent.

In order to operate LetsShop or deliver a service you have explicitly requested, we sometimes share your personal information with an affiliate or with a service partner such as ninemsn with whom LetsShop is cobranded.

Communicating with LetsShop members: service messages and promotional messages we send to you

We send emails to our members that contain important information about updates, changes and developments to LetsShop, such as if we take down a service which we know you are currently using, or, if we have improved a service and want to communicate its new functionality to you. For you to continue to make the most of whatâ¬"s available on LetsShop, it is essential that we send these communications.

From time to time, we will send you member-only offers from our carefully selected partners, e-mail newsletters to which you have subscribed, and tell you about new competitions.

You can manage the type of information you receive from us by:

  • updating your Membership profile;
  • unsubscribing from the message you receive.

How we store your information and keep it secure

We will take all reasonable steps to keep secure any information we hold about you and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information. You can also play an important role in keeping your personal information secure by maintaining the confidentiality of any password and accounts used on the LetsShop facility. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

How you can access your information

If you are a LetsShop member, you can access, change and update your Membership profile at any time. If you wish to know what other information we have gathered about you while you have been logged in to the Network, you can request this information by email. We will endeavour to respond to your request within seven days. What happens on links to other websites

We provide links to websites outside of LetsShop. These linked sites are not under the control of LetsShop or LS Media and we do not accept responsibility for the conduct of companies linked to LetsShop. Before disclosing your personal information on any other website, we advise you to read the terms and conditions and privacy policy of that website.

What to do if you have a problem or question

If you make us aware of any ongoing concerns or problems with LetsShop, we will take these issues seriously and work to address these concerns. You can contact us by email.

Changes to the Privacy Policy

We will continuously review our Privacy Policy to ensure that it protects your privacy while supporting your user experience on the Network. We encourage you to keep visiting our Privacy Policy to see if any updates have been made.

Further information on privacy

For more information about privacy issues in Australia, visit the Australian Federal Privacy Commissioner's website at http://www.privacy.gov.au/

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